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Sri Lankan Reports
SLASSCOM PwC Budget Proposal Summary - 2013
This document summarizes the Budget Proposals for 2013 by the Government of Sri Lanka that are relevant to the IT/BPO industry as well as detailing the budget proposals submitted by SLASSCOM to the Government.
Sri Lanka IT and ITES/BPO Sector Salary and Benefits Study 2012
SLASSCOM has facilitated a Salary and Benefits study for the second consecutive year, independently carried out by PwC. This survey outlines the study approach adopted by PwC along with the observations and analysis resulting from the work carried out during the course of this undertaking.
This year's report is more comprehensive and it includes a wide spectrum of jobs, a comparison on staff position profiles and provides information on emerging Trends in HR including a benefits comparison on the industry.
The details of the salary and benefits study covered in this document reflects the survey findings from a selected list of companies representing 29 SLASSCOM member companies and 5 non member companies. The overall IT sector sample was 24 companies and 10 ITES (BPO/KPO) companies.
The survey is available for sale at the SLASSCOM corporate office. Please contact the Corporate office on +94-11-7884460 to obtain your copy.
Sri Lanka IT and ITES/BPO Sector Salary and Benefits Study
SLASSCOM had taken the lead to encourage its members to confirm participation in the said study to be independently carried out by PwC. This survey outlines the study approach adopted by PwC along with the observations and analysis resulting from the work carried out during the course of this undertaking. Whilst there has not been any authoritative documentation recently produced on the size of the IT and ITES/BPO sector in Sri Lanka, as per the latest Export Value Survey of the IT and IT enabled services industry commissioned in 2007 by the Export Development Board of Sri Lanka, there were approximately 300 companies offering services in the IT/ITES sector. Of this, approximately 178 entities were engaged in the export industry, out of which 137 companies were IT related and 34 were ITES related; whilst 7 companies were involved in both IT and ITES services. As at February 2011, SLASSCOM is reported to have a membership of 115 companies representing both IT and ITES sector organization operating in Sri Lanka. The details of the salary and benefits study covered in this document reflect the survey findings from a select list of companies represented in the SLASSCOM member list. The total number of participants represented in the survey is 28 and include companies engaged in both IT and ITES sectors. The Survey is Available for Sale at the corporate Office.
Sri Lanka Finance and Accounting Outsourcing Overview
Sri Lanka is fast emerging as a global Center of Excellence for Finance and Accounting Outsourcing,having been featured in a number of international studies as a promising destination for outsourcing services. In 2009, global consulting firm, AT Kearney, ranked Sri Lanka at number 16 on their top 20 global outsourcing destinations list, while Global Services Magazine ranked Colombo amongst their top 20 emerging outsourcing cities in the world. Many global companies, including; UK Accounting and Legal Services Center of WNS, Investment Research Center of Amba Research, UK Banking Center of HSBC, and Finance & Accounting Center of RR Donnelley, have chosen to set up their delivery centers in Sri Lanka.
Sri Lanka offers a rapidly growing skilled workforce which is low cost, highly productive, English speaking and loyal. Sri Lankans are noticeably friendly, creative, and adapt very fast to different cultures and environments, and this results in easy integration to operating units of other counties. Colombo is comparatively cost competitive and has a lower upward wage pressure than many established global sourcing destinations, and the Country’s labour costs rank 15 – 20 percent lower than in India.
Sri Lanka Finance and Accounting Outsourcing Overview - A SLASSCOM-PWC industry report is available at SLASSCOM Corporate office for USD 50.This report provides unique selling propositions of Sri Lanka's accounting talent and vital statistics which have never been compiled previously, which will help to market Sri Lanka as a FAO centre of excellence.
Export Value Survey 2007 Sri Lankan IT/ ITES Industry
Over the past three to four years Sri Lanka has been increasingly recognized as an emerging outsourcing destination for key functions and specialized services in IT and ITES in Asia. The advantages of the country include increasing availability of highly skilled professionals and comparative cost and qualitative advantages relating to infrastructure and workforce.With this emergence of the IT/ ITES export industry in Sri Lanka, the Export Development Board sought to profile the industry and to establish export revenues generated in 2007 as a baseline indicator to track its contribution to the national economy.
Duke University Offshoring Research Network (ORN) - 2009 Service Provider Report
Since its inception in 2004, Duke University’s Offshoring Research Network (ORN) project has tracked and reported on the growth of global sourcing for business and information technology (IT) services. Central to these studies has been the observation of aggressive growth of outsourcing and offshoring demand and the shift from the dominant labor arbitrage tactic to a game-changing global sourcing strategy. The ORN 2007/08 annual buy-side survey report, Offshoring Reaches the C-Suite, documented the importance of a global sourcing strategy for companies accessing capabilities and talent outside their home country. On the supply side of outsourcing service, the ORN 2009 Service Provider Survey documents the transformation taking place on the provider side. The outsourcing industry is being transformed as new entrants around the world rapidly emerge, as countries reshape their national policy to obtain a share of its value, and as incumbent providers attempt to defend their existing market and expand into new markets in order to keep up with the increasing demand and intensified competition.
Duke University Offshoring Research Network (ORN) - 2009 Service Provider Report - Is The Global Outsourcing Industry in for No-Holds-Barred Competition?
Outsourcing Year Book 2010
Welcome to the inaugural National Outsourcing Association’s Outsourcing Yearbook. In these pages, you will find some shining examples of best practice in the outsourcing sector,with case studies demonstrating excellence; views from industry
experts; companies to watch over the upcoming year; reviews of vertical sectors including financial services, retail and pharmaceutical outsourcing.